With seventeen years of experience, Mmakgosi is currently responsible for the development and execution of IT strategy that supports DFA’s business strategy and growth goals. She is also engaged in analysing, identifying, and re-engineering existing business processes, developing new tools, and reshaping the current enterprise infrastructure and IT governance frameworks. In addition, during her brief tenure at DFA, Mmakgosi has already been instrumental in overseeing the development and maintenance of DFA’s IT architecture in terms of business support systems, user support, information, applications, technology, and data.
Mmakgosi joined DFA in 2015, having previously served various roles at parastatals and government institutions, such as the State Information Technology Agency (SITA), Gauteng Department of Health, and the South African Post Office. Within SITA, she mastered a variety of skills, from monitoring financial performance to the developing strategic relationships and creating an ICT service delivery strategic plan. Prior to working at SITA, she had acquired technical knowledge of installing, customizing, and maintaining storage management software, as well as managing system backups which led to her subsequent strategic roles.
Mmakgosi graduated in 2006 with a Master of Business Leadership (MBL) from the University of South Africa. She also holds a Bachelor of Science (BSc) degree from the University of Durban Westville and a Diploma in Structured Computing.